![]() So I said we were clients and we just paid for a facial service.Bonifacio Global City is the newest business district of Manila and it rises where the former American base of Fort Bonifacio was. I was surprised and a little upset when she said that as if she was referring to us as outsiders and didn’t paid for any service whereas we just came from a facial service. I asked the receptionist at the counter, named Grace if there’s another wash room nearby she said there’s another washroom upstairs but it’s for someone who paid for the service or she referred to as client. Waited for a while however, the user was probably doing something else so I had to wait for a few more minutes. After our service we proceeded at the Lobby to leave, decided to use the wash room last minute as we parked at the other end of Serendra there were only one wash room at the Lobby and someone is using it. My friend and I had facial yesterday at this place, amenities were just ok nothing spectacular, in fact it’s kinda old already and needed a refurbishment. To rate massage 6/10, bathroom/locker 7/10, and place/reception 9/10. ![]() The spa wellness experience could be further improved. The locker area can be crowded since there’s only a small space. The bathroom has less urinal that men needed to wait after another person is done using the toilet. In addition, it could’ve been better if the receptionist offered either a masseuse or masseur. The massage went well however, there was a little effect of the massage after. A guest won’t go to an establishment to suffer.It’s about pampering the guest. Though I understand that the staff needs to have an environment in order to avoid sweating, the customers’ concern should always be a priority. I asked for a senior therapist, and to confirm, I asked the masseuse while doing her task.ĭespite asking the room temperature to be increased, I have been, several times, shivering. ![]() The receptionist were welcoming despite not having an appointment. The reception area can give an impression of the place but be cautious since most businesses have a nice facade but not inside. ![]() After using your common sense, you will then decide to take the stairs and then followed by a number of people behind you □ When walking inside the shop, you will have to question yourself where is the reception since there’s no sign. ![]()
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